9
оставил(а) отзыв в ноябре 2024.
I do really like Roberto. I m not sure his name . when we arrived the hotel before our check in time. We want to pay extra day and check in early. Person on the reception said impossible because hotel is full. Later Roberto come , I m not sure about his name , he has glasses. So he said we should give him 5 minutes. After 5 minutes he arranged our room and with out extra charge he let us to go our room. So other than he was letting us to check in early, his communication with costumer worth 10 stars. He’s one of the best. Just because of his communication with costumer can make me go back to same hotel again in the future.















