Отель Апартаменты Кварт-Отель, Комсомольский пр-т, 14/1, корп. 1, Москва, Россия

расположени и супермаркет напротив Квартира ушатанная, не такая как на фото. Клоки волос от предыдущих посетителей, не работающая розетка в главной спальне, и гравное - НИКТО НЕ ПРЕДУПРЕДИЛ ОБ ОТКЛЮЧЕНИИ ГОРЯЧЕЙ ВОДЫ. Гости 3 дня жили с холодной водой, предствители не могли решить этот вопрос. В ванной занавеска держится на соплях, заезженная и противная от большого использования. Все межкомнтаные двери не закрываются, замки вывалены, полки в комодах развалены, сушилка для белья тоже. Полное не соответсвие ожиданиям и реальностью

Отличное расположение квартиры , было достаточно места для семьи из 5 человек. Квартира чистая и светлая . Кондиционер довольно слабый, способен охладить только гостиную комнату. Посудомоечной машины нет, моющих средств для посуды тоже. В подъезде очень душно в жаркую погоду , пахнет неприятно.

the location of the apartment was not bad almost in the city center. this apartment not good for large families, we was 6 people and 1 child the apartment is 2 bedrooms with living room only and 1 bathroom. also the bathroom is old need to be renovate. 1 sofa was broken as well and need to be replaced! the water heater was so dirty we couldn’t use it at all!

Location near supermarket, pharmacy and metro station 1. Staff Behavior • Upon my late arrival, I only had one dollar in cash. I requested some time to exchange the money, but the staff member refused and threatened to remove us from the apartment. • This was unacceptable, especially considering that at the time of booking, an amount equivalent to one night’s stay had already been deducted. • When I reported maintenance issues, my concerns were ignored. The following day, I was told it was “not his responsibility” and that I should contact the office. This reflects a lack of teamwork and accountability among the staff. 2. Apartment Misrepresentation and Safety Concerns • The apartment consists of two rooms, a living room, and one bathroom—not three rooms as advertised. • The water tap was installed in reverse, which resulted in my daughter being burned when she opened the cold side. • The water heater was faulty and caused water to spill out. After the heater was replaced, no cleaning was carried out in the bathroom. 3. Insufficient Supplies • For a seven-night booking, only three rolls of toilet tissue were provided, with no replenishment.

Opposite the apartment there is a supermarket and a 24-hour pharmacy. Cookware needs to be renewed. The bathroom is old