Lucky Gem Penthouse & Luxury Suites at Signature Resort, Balcony Strip View 3505, Лас Вегас, Соединенные Штаты Америки

I loved the staff were great and helped out in every way. My check wasn’t till four. We got there early. They gave us a pass to go to the pool until it was ready. They also checked our bags and had them brought up when it was time for check in so we didn’t have to worry about keeping up with them. The room and the view was gorgeous. The beds were comfortable, clean when standing out on the balcony you had a beautiful view just like in the picture above we also like how the hotel towers were connected where you didn’t have to walk outside to get to the strip you can walk through the hotel. I would stay here again when traveling everything from check-in to check out was with ease and no issues.

Booking.com screwed up my stay and I had to go get a different hotel to stay. I booked the room when I got off my plane at 12am. I tried for 4 hours to get bookings to fix my stay. Hotel never received my reservation on book.com is impossible to work with . Even after I have spent hours on the site home with them they still don’t even know I ever had to find a different hotel to stay. Never got my money back. They have foreigners answering the phone that don’t even speak English. Will never use Booking. Com again!!