Отель Safety Harbor Resort & Spa Trademark Collection by Wyndham, Безопасный Харбор, Соединенные Штаты Америки

located down town, walking distance to shops and restaruants. nothing remarkable. a lack of information from the staff.

The bed was hard and the room was old. The furniture was old and scratched with peeling paint. The carpet was stained and dirty. The room had hair in the bathroom. The front desk staff was rude.

Check- In was excellent, as I was able to get into my room shortly before 3 PM. The room was clean in general, with a great view. Maintenance was sent up immediately to fix my TV. Front Desk was excellent, as I ran out of tissues, so they gave me a new box. Also, they seem to take my complaints serious. Resort allows guests to check out after 11 AM Check-Out time, making incoming guests wait as a result. Towels & sheets were washed, but still had stains on them. Had Maintenance problems, and it took the handymen 3 visits to fix the TV, and they taped the door open, rather than fix the screws, which I did report to the front desk. Spa was very unorganized, as I was not told where to get a robe, flip flops, how to use the locker key, etc., plus people were walking around in Spa robes throughout the entire Resort. I was given a map, but it was difficult to follow to find my room, Spa, etc. They were scheduled for Entertainment, Latin Music, but there was none in the Lounge, only Hip Hop in the background. Also, the Chef called in sick and they did not have a backup to make the Breakfast Buffet, so they only had the Continental Breakfast available, or you could order off the menu, which I did, but had to wait a long time for it.