5
оставил(а) отзыв в ноябре 2024.
Rooms are big and clean. SPA center is decent.
We gave our clothes for the laundry service, and hotel crew lost some of our stuff. They were looking for it for 5 days, and at the day of our departure just admitted that they can’t find anything. I asked them to at least not charge us for this service, since lost items were really important for us (and expensive), but manager rejected this.
You need to think more about your clients, otherwise decent people will choose something else to not get into this hilarious and bad situation. Would not recommend this hotel to anyone, pick something else, there are a lot of good businesses hotels in Ankara










