Отель Rockwood Hotel & Spa, Аидзигасава, Япония

We accidentally left a luggage at the property and Hana S. helped us recovered the luggage and sent it back at airport the next day. Great experience so far!

My wife and I stayed here in early February and had an excellent stay. We were blessed with outstanding snowfall during our stay and so the whole vibe of the hotel and other guests was very upbeat. The facilties are great and the onsen bath is outstanding. The rooms and beds are comfortable and like many Japanese ski resorts you have to create your own entertainment of an evening. The breakfast and dinner are both buffet style and we enjoyed all our meals. We stayed 6 nights and the variety of meals was starting to wear a little thin, but generally the food was of high quality. The staff were excellent and there was always someone on hand who spoke English , because our Japanes language skills are very bad. This is a genuine ski in ski out location with a ski locker room which has direct access to the slopes. A very well run hotel with good facilities.

I really loved how it was right on the ski resort, so I could literally ski in and ski out. I also loved the onsen though the outside rotenburo was a little too hot. The dinner and breakfast buffet was also delicious.

Variety at buffet , no queue at ski slopes. Onsen both indoor and outdoor .

Convenience ti the slope and all the amenities so we did not have to leave