9
оставил(а) отзыв в ноябре 2024.
The layout of these rooms were very efficient. It felt very spacious and there was plenty of bathroom counter space for toiletries. Kim was wonderful in helping us arrange our activities and responded very quickly to messages and the hotel staff were so friendly. We really miss this kind of customer service in the US.
Some areas for improvement we would make is there are not enough electrical outlets next to the bed to plug our phones or other devices. Also the blow dryer in our room was too weak. Other than these minor inconveniences, we were very happy with our stay and would highly recommend it to anyone looking for a hotel while in Hanoi.
Thank you Emerald Waters staff for your friendly and helpful service during our trip!!
