Отель Lobios Caldaria Hotel Balneario, Лобиос, Испания

The surroundings People on the reception need urgent training. They are just used to say no to customers. It is a real pity that such a big investment being now managed and supported by people not having the right competencies and not customer minded. I arrive with my little daughter in the evening, rushing to go to the swimming pool. Then we waited for a long time because system was down(...), I have to reiniciaste, etc. When finally checked in the big powerful man said: now is too late, it closes in 20mn, you can swim only tomorrow morning after 10... Deeply sad