Отель Coral Blue Huatulco, Huatulco, Мексика

The construction, design and location of Isla Natura Beach Huatulco Hotel is good It is a resort that is advertised as 4.5 stars and that is a Big Lie. The cleanliness of the hotel is regular, but mainly its services are really bad. We stayed 5 nights 6 days and never worked the telephone switchboard, the towels were old and broken, one of the two elevators was broken, and mainly, despite being an All Inclusive, they did not have the most essential foods and beverages, such as example, in several occasions we were denied coffee or milk because they have finished, in any food at lunch time they could not offered us dressing for our salads, in the main restaurant there were no coffee spoons, how is that possible? We paid for a 4.5 star All Inclusive hotel and received services from a hotel that does not deserve a single star, in brief, we felt stolen. As for the staff, they are very kind people who try to make up for the hotel's shortcomings but who unfortunately do not have any type of guest service training in relation to the category that the hotel advertises. IT IS NOT RECOMMENDED.Very disappointed.