Отель Апартаменты Роскошные с Балконом и Видом на Кремль, Москва, Россия

- The sanitation is very clean, the environment is very good, and the scenery is very beautiful. Unfortunately, when we arrived there at night, no one greeted us, and I couldn't even find the door of the hotel. Maybe it was my problem. When I found the door of the hotel and communicated with the administrator inside, we took the elevator to our floor. The administrator was very friendly, but she got the password wrong, which resulted in us spending more than 10 minutes to get the key. The owner of the house told me that a deposit was required, which I understood. However, we checked out very early the next morning, and the administrator was not there. Only then did I know that the deposit could only be refunded in cash. We were already on our way to Murmansk, so how could I get the cash deposit? I hope you can improve it for the sake of customers. Perhaps it would be more convenient to refund by bank card, because I also paid with a bank card.

Nothing wasted money….. Квартира непригодна для жилья, кондиционер перегревается и плохо работает. Мы попросили владельца отремонтировать стиральную машину, он ответил нам только через день, и ремонт так и не был выполнен. Владелец ведет себя неуважительно и не отвечает на простые звонки и просьбы, меня выписали до истечения срока предоставления жилья, потому что жилье недействительно, я вообще не рекомендую его и надеюсь, что меня уберут из перечисленных отелей. Это сообщение переведено на русский язык, поэтому в электронном переводе в нем могут быть некоторые ошибки перевода The apartment is uninhabitable, the air conditioner overheats and does not work well. We asked the owner to repair the washing machine, he answered us only a day later, and the repair was never completed. The owner behaves disrespectfully and does not respond to simple calls and requests, I was discharged before the deadline for housing, because the housing is invalid, I do not recommend it at all and hope that I will be removed from the listed hotels. This message has been translated into Russian, so there may be some translation errors in the electronic translation الشقة غير صالحة للسكن ، مكيف الهواء يسخن ولا يعمل بشكل جيد. طلبنا من المالك إصلاح الغسالة ، فأجابنا بعد يوم واحد فقط ، ولم يكتمل الإصلاح أبدا. يتصرف المالك بشكل غير محترم ولا يستجيب للمكالمات والطلبات البسيطة ، فقد خرجت في وقت مبكر للإسكان ، لأن السكن غير صالح ، وأنا لا أوصي به على الإطلاق وآمل أن تتم إزالتي من الفنادق المدرجة. تمت ترجمة هذه الرسالة إلى اللغة الروسية ، لذلك قد تكون هناك بعض أخطاء الترجمة في الترجمة الإلكترونية.

- Apartment very old needs improvement The apartment has one AC and it’s weak The staff were not very good

The apartment was old but overall nice and have beautiful building and view, the kitchen is fully equipped. I forgot my apple watch and they keep it until i came back highly respect :) There’s no air conditioning.

it's so far from visitors attractions, no coffe around, no service at all around apartments the washing machine was not working, they agnore our request to fix it tell the end