1,7
оставил(а) отзыв в ноябре 2024.
Nothing
I had a terrible experience at this 5 star hotel. They refused to refund my security deposit, falsely claiming I had unpaid restaurant bills even though I paid everything during my stay. To make things worse, they double charged me and offered no real support when I discuss the issue. One of the front desk employees named Ladimer or Kadimir was extremely rude and unhelpful. He even falsely claimed to be the manager, which was later proven untrue. Shockingly, despite taking my money unfairly, he had the audacity to threaten to call the police when I insisted on my rights. This felt like a scam, not a luxury experience. I do not recommend this hotel to anyone avoid it there are far better places that respect and value their guests.















