Отель Hilton Garden Inn Lansing West, Лансинг, Соединенные Штаты Америки

The breakfast was very good and the waitress was phenomenal. The room was very nice and clean, the bed was comfortable and the staff brought us extra pillows for an even better night's sleep. It was wonderful being able to bring our puppy along as this property is dog friendly. There was no mention that the pet fee was $75 and we probably wouldn't have brought the puppy if we knew that, but the hotel staff were very accommodating as the hot tub was out of service being repaired/painted and so they waived the pet fee. This was just another excellent customer service gesture and made the stay even better.

It was way to pricey. Continental breakfast needs more everything on it and the food that was ordered was a bit dry. Needs improvement!!

The interaction with the front desk clerk upon my arrival. She was having a difficult day but still maintained a smile. I could see something was wrong but she maintained her professionalism inspite of an issue with keys at the property and she was prepared just in case.

The location was great and convenient for food and shopping.

Nice, clean room. Good heat/AC system. Pleasant staff. Whirlpool spa was a great wind down after a long day.