Отель Hotel Castellino Roma, Рим, Соединенные Штаты Америки

Excellent locationMonument Victor Emmanuel II few meters away within short walk: Trevi fountain, Pantheon & Colosseum Images taken from Monument & Hotel is building next to terracotta coloured building. restaurant below the hotel & to the side Cheeses cold meat salad chopped pancakes cakes biscuits pastries yogurt bread rolls & cereals. There is also a warm section serving fried eggs, omelet slices, scrambled eggs, streaky bacon & chopped frankfurter. Room was excellent, super comfortable bed, large desk, mirror door full height wardrobe, safe, mini fridge, plenty of space. The shower room was also spacious, I was on the 4th floor & the water pressure was lower than I prefer, but understandably. The best door entry operation I've ever encountered especially welcome if your hands are full etc. Reception were very considerate when I arrived & realised I had a mobility scooter & quickly changed the room allocated to provide one without steps along the corridor. There are lifts to ea floor, apart from 5th floor terrace, but on some floors there are also differences in heights navigated via steps or near my room a ramp. The reception staff were extremely helpful. The was probably the cleaness hotel I've ever stayed in. Even fire extinguishers were dust free. My room & infact every where was cleaned well, along with the often missed corners & carpet edges. The staff couldn't have done more to ensure a pleasant stay. I use a mobility scooter & when the staff saw me return they would come down & either hold the door or offer to help with the scooter. One of the receptionist mentioned that he had bought to his managers attention that the little step, about 4cm high, would be helpful if it was ramped. All staff were very considerate, friendly & willing to help. I observed the same treatment to other guests. If I return to Rome I would definitely stay here. Nothing to dislike

В отеле понравилось расположение и в целом на завтрак можно было найти еду. 1. Окна выходят на крышу с кондиционерам ( и это у нас был самый Мокий этаж, если ниже- то просто в стену дома), темный номер. 2. Налог написано было что 15€, но с меня взяли 20 € сказав, что в агрегаторе бронирования какие -то ошибки 3. Требовали 5€ за 2 бутылки воду, которые дали на 2й день. Информации о платной воде не было нигде. Потом они махнули рукой и сказали, ок, будет бесплатно. Неоткрытую бутылку я им отдала 4. Полотенце старое и застиранное. В душе один тюбик Геля- он же шампунь, он же гель, на все случаи жизни Отель обычная 3ка и то с натяжкой ( жили а апартаментах- и то больше было и обслуживания и лобби было), тут кроме темного коридора и 3х кресел возле лифта ничего нет. В целом нормально… но не 4ка и 3ка с натяжкой.