4,7
оставил(а) отзыв в ноябре 2024.
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Bad odor and very high humidity in the first room. We agreed to stay the night, because there was no replacement room available until the next day. The next day comes, and hotel manager tells us the problem is fixed, i.e. the odor is removed. Turns out their solution was to fill the sink hole in the bathroom with cleaning agent. Since it didn't help at all and the odor and humidity remained, we refused to spend the night at the same room. The management then offered us another room at the same building one floor higher, but the new room had the same problems, because water pipes were essentially the same.
We refused to accept the new room, and the management said there was nothing they could do. Once we asked them to refund the remaining nights, they magically found a spare room in another building. The room had no odor or high humidity, and was slightly bigger, so we accepted.
I will refrain from staying in this hotel in the future.
