Отель Residence Inn by Marriott London Kensington, Лондон, Соединенное Королевство

My husband and I had a really enjoyable stay! The staff were approachable, courteous and ready to help- Saif and Awa were exceptional! We initially had issues with the first suite we got( the air conditioning was not working)and the staff quickly worked to sort this out. We were swapped into another suite with a wonderful view and superb air conditioning! The breakfast was amazing and the ambience of the hotel is calming.

The location was great and very convenient for touring London. The room was spacious. The breakfast spread was good.

The room was quite old, the dishwasher had rust inside of it. However, the cleaning team did an amazing job cleaning these rooms. Without them the rooms would have been unliveable. The location was perfect near a Tesco and walking distance to Earl's Court and High Street. Breakfast was ok. The reception team were great, I was unwell at one point and Biola and her manager help me get medical assistance and made sure I was well. The lift took a long time, but the hotel seems aware of it and there was a writing on the lift that made us understand.

Very comfortable stay. Staff was helpful and warm.