DoubleTree by Hilton Stratford-upon-Avon, United Kingdom, Стратфорд-на-Эйвон, Соединенное Королевство

I'm giving you good rating because Your staff upon arrival were pro-active to fix the incorrect booking I'd made and where /what location we were assured when booking. My wife is handicap and you responded once realizing someone put her at far reaches of the hotel not near elevator or check-in / breakfast area and gave us a double bed vs either a King or two twins. Once I complained "saying this is not the room or location I was promised the staff checking us in responded and corrected the problem giving us a King just off the elevator and We thoroughly enjoyed the hotel from then on. We were pleased in the end and if staff wasn't professional we would have reviewed differently. thanks DVS

Very nice hotel just a short walk to the city center. Air conditioning was a welcome change from other hotels we had stayed in. Very clean.