Отель ZhanaOtel Hotel, Актау, Казахстан

The staff were incredibly helpful, we had some issues with booking flight and they bent over backwards to help us. We also extended our stay and even though they were full they managed to accommodate us.

Great location, helpful and friendly staff, cleanliness, good value

Great location. Lovely receptionists though the ones in the morning were a bit wrong footed by the thought of me wanting to get to the railway station, which is admittedly a long way away. Great Queen Room which was palatial. Book it if it's on offer.

The hotel is located quite conviently, just a short stroll from the sea. It was my second stay there, and I will definitely come back. I loved breakfasts at a cafe downstairs - food portions were solid, the selection of food was superb. I did like the coffee! Plus you could eat right in this very cafe up until around midnight because it's a burger shop open for public. It does have options other hand fast food, and service is quick and straightforward. I was leaving at 3am and the hotel arranged a packed breakfast for me. That was a really nice touch! You just need to let them know in advance - it did so like 24 hours prior.

Parfume clean and quick reply. Unfortunately could stay only few hours due to flyts problems