Отель Chagala Aktau Hotel, Актау, Казахстан

Helpful staff View from window on sea and the city Room has everything you need

We stayed in Chagala hotel. It was great that supermarket was near to us; also there was a great way to get the sea on our own way; but we went to the sea outside. Staff was friendly. Houosekeeping was really helpful.

Overall atmosphere, no noise, polite reception staff, clean.

All the personal working in the reception and the lady in the restaurant, they were all very welcoming and kind. The breakfast was good. We arrived very early so couldn’t do checkin but they let us leave the bags and in the afternoon they kindly accepted to upgrade our room to the one with sea view which we appreciated a lot. The bed was comfortable. We had some loud neighboors but it is not hotel’s fault. Overall for the price we paid, it was a very good hotel.

Clean and comfortable accommodation with polite staff. Chagala Aktau offers a free laundry service, which was much appreciated. The hotel seems more pitched at business guests than tourists but nevertheless it suited us just fine and we would happily stay again.