Отель Ajour, Алматы, Казахстан

Comfy bed private bathroom and good heating. The hotel surroundings have many cafes and fast food outlets. My 3 nights and a day was good. I did an early check out to catch my midnight flight.

I specifically chose this hotel, as in the main they cater for russian speaking guests and I wanted to practice my basic russian. I found the staff, shopkeepers in the local area friendly and happy to chat. Guests who don't speak any russian may have to use smartphone with google translate. There was a deposit which needed to be paid for any potential damage (I had mine repaid at check out, without any issues). I found the hotel to be very clean and the bed had a firm mattress, so I slept very well. If I remember correctly only the tea in the rooms is free of charge. As a coffee drinker I just bought coffee from the local shops.

The breakfast was cute, but I wish they could serve a coffee. The location was very good, because I selected it on purpose since my customer who I visited was close. I exceptionally liked the personnel, the lady on the reception desk was so nice. Also the housekeeping lady and the lady who served my breakfast were all awesome.

They are very accomodating and helpful to us who doesn't speak Russian. I am very grateful to the receptionist who assists us on the first day of our stay. The beds were clean and the breakfast were all okay.

The supermarket and ATM' s which are located nearby in walking distance are very convinient. The beds are comfortable and the rooms are very clean. Stuff is very friendly.