Отель Holiday Inn Reading South M4 Jct 11, an IHG Hotel, Рединг, Соединенное Королевство

Room was clean and spacious, had plenty of electrical plugs. Beds were comfortable, the hotel itself was clean and quiet. Location in Reading was not perfect, it was a bit on the outskirts but great for little trips around the country-side or even to visit London. The plus was that there were many stores and restaurants around to grab something to eat. Another plus was a small but nice gym, where we could start our active day.

Large, clean spacious room. Nice big television. Great location for your night before a flight out of London Heathrow.

"The condition of the room was excellent, and I had no complaints regarding the accommodation itself. However, my experience with the staff was less than ideal. When I checked in at 1 PM, I asked the receptionist if it would be possible to check if the room was available early. She told me it wasn’t, which I completely understood. However, her response was somewhat cold and unhelpful, and I noticed another customer in the same situation received the same tone. On the positive side, the level of professionalism was much improved when I checked out at 5:30 AM. The gentleman at the front desk was exceptional. He genuinely inquired about my stay and whether I was satisfied. I thanked him, though I’m unsure of his name. Despite the initial interaction, I do consider this one of my favorite hotels and will certainly be using them again in the future.

Staff were very helpful. We had dinner here with friends (8 of us) and service was excellent. All requests were met. Quality of food was excellent.

A pleasant enough place to stay in Reading. Bedrooms OK, linens good and decently clean. Too much carpet for my liking though. No elevator to the 2nd floor if you have lots of bags.